Software package and information systems (№15617323)

11 jul

Number: 15617323

Country: Norway

Source: TED


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Publication date


11-07-2019

Description


  1. Section I
    1. Name and addresses
      Statens vegvesen
      Postboks 6706 Etterstad
      Oslo
      0609
      Norway
      E-mail: [email protected]
    2. Type of the contracting authority:
      Ministry or any other national or federal authority, including their regional or local subdivisions
    3. Main activity:
      General public services
  2. Section II
    1. Scope of the procurement:
      1. Title:

        Procurement of Chatbot as a Service

        Reference number: 18/25355
      2. Main CPV code:
        48000000, 48500000
      3. Type of contract:
        Services
      4. Short description:

        The primary objective of the procurement is to provide Statens vegvesen [the Norwegian Public Roads Administration] with access to a chatbot as a service, that will increase the accessibility for users requesting information about road users and vehicles.

      5. Information about lots:
        This contract is divided into lots: no
      6. Total value of the procurement:
        Value excluding VAT: 6 290 000.00 NOK
    2. Description
      1. Title:
      2. Additional CPV code(s):
        48500000
      3. Place of performance:
      4. Description of the procurement:

        The primary objective of the procurement is to provide Statens vegvesen [the Norwegian Public Roads Administration] with access to a chatbot as a service, that will increase the accessibility for users requesting information about road users and vehicles.

        Focus on innovation and further development of chatbot as a service is important, so that the Norwegian Public Roads Administration is keeping pace with development and can follow updates in the market. It is important that the tenderer has the same focus and maintains the chatbot product as a relevant and updated service.

      5. Award criteria:
        Quality criterion - Name: Quality / Weighting: 35 %
        Quality criterion - Name: Natural language comprehension / Weighting: 25 %
        Quality criterion - Name: Standard terms. / Weighting: 10 %
        Price - Weighting: 30 %
      6. Information about options:
        Options: yesDescription of options:

        Option to extend the contract for 1 year + 1 year + 1 year + 1 year + 1 year. The total contract duration is 8 years.

      7. Information about European Union funds:
        The procurement is related to a project and/or programme financed by European Union funds: no
      8. Additional information:
  3. Section IV
    1. Description:
      1. Type of procedure:
        Competitive procedure with negotiation
      2. Information about a framework agreement or a dynamic purchasing system:
      3. Information about electronic auction:
      4. Information about the Government Procurement Agreement (GPA):
        The procurement is covered by the Government Procurement Agreement: yes
    2. Administrative information:
      1. Previous publication concerning this procedure:
        Notice number in the OJ S: 2019/S 047-109126
      2. Information about termination of dynamic purchasing system:
      3. Information about termination of call for competition in the form of a prior information notice:
  4. Section V
    1. Contract No: 1
      Title:

      Procurement of chatbot as a service

    2. Award of contract
      1. Date of conclusion of the contract: 2019-07-08
      2. Information about tenders:
        Number of tenders received: 3
        Number of tenders received by electronic means: 3
        The contract has been awarded to a group of economic operators: no
      3. Name and address of the contractor:
        AVO Consulting AS
        916 945 671
        Nøstegaten 58
        Bergen
        5011
        Norway
        Telephone: +47 91563683
        E-mail: [email protected]
        The contractor is an SME: yes
      4. Information on value of the contract/lot (excluding VAT):
        Initial estimated total value of the contract/lot: 6 000 000.00 NOK
        Total value of the contract/lot: 6 290 000.00 NOK
      5. Information about subcontracting:

  5. Section VI
    1. Additional information

      A tender conference will be held 13.3.2019, 9:30 in Oslo. Register via the client’s tender implementation tool (KGV) by 12.3.2019 at the latest.

    2. Procedures for review
      1. Review body
        Statens vegvesen, Vegdirektoratet
        Postboks 6706 Etterstad
        Oslo
        0609
        Norway
      2. Body responsible for mediation procedures

      3. Service from which information about the review procedure may be obtained

    3. Date of dispatch of this notice
      2019-07-09